Whether you are a parent with young children, a teenager, or anyone in between, The Moat Family Hub is the place to go to ensure you receive the right help, at the right time.

The Moat Family Hub | Family Hub in Wood End Coventry

• Opening Hours: 
  • Monday-Thurs 8:30am - 5pm 
  • Fridays 8:30am - 4:30pm
• Location: Moat House Primary School, Deedmore Road, Coventry, CV2 1EQ
• Timetable: Find the latest timetable here.
• Contact details: 
  • Tel: 024 7697 8036
  • Email: TheMoatFamilyHub@coventry.gov.uk
  • Facebook page 

Who you might meet in the Family Hub

Family Hubs offer diverse services with professionals like Health Visitors, Midwives, Welfare, and Debt Advisors, Police Community Support Officers, and Family Support Workers. The Family Hubs can connect you to various local community services as needed.

Help with the cost of living: Family Hubs assist in accessing emergency food, fuel, and toiletries. Contact the Family Hub Team for support in obtaining help from the Council and specialist teams. Each Hub has “warm spaces” for a free hot drink during your visit.

Emergency Food access: Family Hubs provide Trussell Trust Food Bank vouchers for use at a Food Bank. They guide you to local Food Hubs/Social Supermarkets, where you can access quality food at affordable prices.

Clothing rail: Free clothing from Clothing Coventry. Visit www.clothingcoventry.org for more details.

Baby Groups at The Moat Family Hub

The Moat Family Hub offers sessions for babies, toddlers, children and their families:

• Baby and Me: For babies up to 12 months, these sessions offer new experiences, child development insights, and a chance for parents/carers to make friends.
• Stay Together, Play Together: Fun activities for parents and children aged 0-4 years, promoting learning and readiness for nursery or school.
• Eritrean Group for Mums, Children and Pregnant women: Health support group from the health visiting team and an interpreter.
• This Hub has a Sensory Room. Come and explore your senses with your children, it is free for all local families to use. Contact the Hub to book a session.

Find the latest timetable here.

Advice at the Family Hub

Coventry Independent Advice Service (CIAS): Confidential, free and independent advice for Coventry residents to help identify money and benefits you are entitled to, help sort out debts, challenge benefit claim decisions, and find other support you may need. covadvice.org.uk / 024 7652 1101

P3 Coventry Family Housing Support: Help with housing related issues. Come and talk to us about concerns with paying your rent, talking to your landlord, paying bills, budgeting, managing your tenancy or your health and wellbeing in your home. cov.p3charity.org / 0808 196 2660

Wellbeing at the Family Hub

Health Visiting: To speak to a Health Visitor, text Chat Health on 07507 329114 (9am - 4.30pm Monday to Friday) or call 024 7518 9190 (8.30am - 4.30pm Monday to Friday). If your child is unwell, please see your GP, ring 111, or if it is a medical emergency please ring 999. 

Midwifery: Please call your midwife using the number in your red book or call Coventry Community Midwives: 024 7696 7424.50 

Breast Pumps for Hire. If you would like to hire a breast pump please call or drop in to your local hub.

Things to do before you’re 5: Fun, low or no cost activities to support the development of your child’s skills and confidence. Download the app for the best tips and activity ideas shared by our community of parents and experts.

Coventry Haven Women's Aid. Domestic abuse. Are you worried about someone or yourself? The #SafeToTalk helpline is available on 0800 111 4998 or email info@coventryhaven.co.uk or drop into your local Family Hub.